jlif Casino Privacy
Policy

jlif Casino ("jlif," "we," "us," or "our") is committed to protecting the privacy and personal data of every player and user who interacts with our platform. This Privacy Policy ("Policy") describes how jlif collects, processes, stores, discloses, and protects personal data in connection with the jlif website at jlif.cam and all associated services, including account registration, real-money gaming, sports betting, and customer support (collectively, the "Platform").

This Policy applies to all individuals who access the jlif Platform, including registered account holders, visitors who browse without registering, and individuals who contact jlif's support team. It governs personal data collected through all channels — the jlif website, any jlif mobile browser experience, and all communications between you and jlif.

jlif acts as the data controller for all personal data processed under this Policy, meaning we determine the purposes for which your data is processed and the means by which that processing is carried out. Where jlif engages third-party service providers to process personal data on our behalf, those parties act as data processors under jlif's instruction and are bound by appropriate data processing agreements.

This Policy should be read alongside jlif's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with jlif.

jlif collects personal data from you through several channels. The categories of personal data we collect and the circumstances in which we collect them are described below.

Data You Provide Directly:

• Registration data: Full name, date of birth, email address, mobile number, residential address, and chosen username when you create a jlif account.
• Identity verification (KYC) data: Government-issued photo identification documents (such as a Philippine passport, driver's licence, SSS ID, or UMID card), proof of address documentation, and in some cases selfie or liveness verification images required to satisfy PAGCOR licensing and Philippine AML obligations.
• Payment data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and cryptocurrency wallet addresses used for deposits and withdrawals. jlif does not store full card numbers or authentication credentials for bank accounts — payment processing is handled by certified third-party payment processors.
• Support communications: Any information you provide to jlif's support team via live chat or email, including the content of your messages and any attachments you submit.
• Responsible gaming preferences: Deposit limits, loss limits, self-exclusion requests, and session reminders you configure through your jlif account settings.

Data Collected Automatically:

jlif uses the personal data we collect for the following purposes:

• Account creation and management: To register your jlif account, verify your identity, maintain your account details, and provide access to the Platform.
• Service delivery: To enable you to play games, place sports bets, make deposits and withdrawals, and use all features of the jlif Platform.
• KYC and AML compliance: To verify your identity and payment methods as required by PAGCOR licensing conditions and Philippine anti-money laundering regulations (Republic Act No. 9160, as amended).
• Responsible gaming: To monitor gameplay patterns, apply deposit limits and self-exclusion settings you have selected, identify indicators of problem gambling, and intervene proactively where player welfare is at risk.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other illegal activity on the Platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance through jlif's support channels.
• Marketing communications: Where you have provided consent, to send you information about jlif promotions, bonuses, and platform updates. You may withdraw consent at any time through your jlif account settings or by contacting support.
• Platform analytics and improvement: To analyse how players use the jlif Platform and to improve game offerings, technical performance, and user experience.
• Legal and regulatory compliance: To comply with applicable Philippine law, PAGCOR requirements, court orders, and requests from competent regulatory authorities.

Under the Philippine Data Privacy Act of 2012, jlif processes your personal data on the following lawful grounds:

• Performance of a contract: Processing necessary to create and manage your jlif account and to provide the gaming and betting services you have requested — including payment processing, game access, and customer support.
• Legal obligation: Processing required to comply with Philippine AML laws, PAGCOR licensing obligations, tax regulations, and any lawful direction from a Philippine regulatory or law enforcement authority.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where jlif's legitimate interests in operating a secure and compliant platform do not override your rights and freedoms.
• Consent: Where jlif relies on your consent — primarily for direct marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

jlif does not sell your personal data. We may share your personal data with the following categories of third parties only where necessary and under appropriate safeguards:

• Payment processors: GCash, PayMaya, and banking partners (BPI, BDO, Metrobank) and cryptocurrency processing services that facilitate deposits and withdrawals on jlif. These processors receive only the data necessary to complete your transaction.
• Game and platform providers: Third-party gaming software providers whose games are accessible through jlif may receive certain technical and transactional data as part of game delivery. These providers are contractually bound to appropriate data protection standards.
• KYC and identity verification services: Third-party identity verification providers who assist jlif in fulfilling its KYC and AML obligations. These providers are certified and operate under data processing agreements with jlif.
• Regulatory and government authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or regulatory directive.
• Professional advisers: Legal counsel, auditors, and consultants engaged by jlif, subject to confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of jlif's assets, player data may be transferred as part of that transaction. Affected players will be notified prior to any such transfer and any change to the terms governing their data.

jlif uses cookies and similar tracking technologies on the Platform to enable core functionality, improve your experience, and gather anonymous analytics data. The categories of cookies we use are:

• Strictly necessary cookies: Required for the Platform to function. These include session management cookies that keep you logged in to your jlif account and security cookies that protect against cross-site request forgery. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming notifications you have configured. These persist across sessions to improve convenience.
• Analytics cookies: Help jlif understand how players use the Platform — which pages are visited most, where navigation issues occur, and how game performance compares. Data collected by analytics cookies is aggregated and anonymised.
• Security and fraud-detection cookies: Used alongside device fingerprinting technologies to identify unusual login patterns, detect multiple accounts, and prevent fraudulent access to jlif accounts.

You may manage cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not prevent you from using jlif's core gaming services, though some personalisation features may be unavailable.

jlif retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and regulatory obligations. The key retention periods applicable to jlif player data are:

• Active account data: Retained for the duration of your jlif account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements under the Anti-Money Laundering Act.
• KYC and identity documents: Retained for the period required by PAGCOR licensing conditions and applicable AML regulations, typically five years from the date of account closure or the date of the last transaction, whichever is later.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for up to three years from the date of the communication, unless the communication is relevant to a dispute or regulatory matter that requires longer retention.
• Marketing consent records: Retained until you withdraw consent and for a reasonable period thereafter as evidence of your prior consent.

Following the expiry of applicable retention periods, jlif will securely delete or anonymise personal data so that it can no longer be associated with any individual.

jlif implements technical and organisational security measures appropriate to the risk level associated with the personal data we process. These measures include, without limitation:

• 256-bit SSL/TLS encryption for all data in transit between your device and jlif servers;
• Encryption of personal data and sensitive financial data at rest on jlif systems;
• Role-based access controls limiting staff access to personal data to those with a documented operational need;
• Multi-factor authentication requirements for jlif system administrators accessing production environments;
• Regular internal and third-party security assessments and penetration testing;
• Audit logging of access to personal data processing systems;
• Staff training on data protection obligations and information security practices.

Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. jlif cannot guarantee absolute security of data transmitted over the internet, and players use the Platform at their own risk in this regard. You play an important role in account security by maintaining the confidentiality of your jlif login credentials and enabling two-factor authentication.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by jlif:

To exercise any of these rights, please contact jlif's Data Protection Officer using the contact details in Section 13. jlif will respond to rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days — jlif will notify you if an extension is required.

Some rights are subject to limitations. For example, the right to erasure does not override jlif's legal obligations to retain transaction records under Philippine AML law. jlif will explain any such limitations when responding to your request.

If you are not satisfied with jlif's response to a privacy rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint channels.

jlif Casino is strictly prohibited for use by individuals under the age of 21 years. This is the minimum legal age for casino-style gaming in the Philippines under PAGCOR regulations. jlif does not knowingly collect personal data from anyone under the age of 21.

If jlif discovers or has reason to believe that personal data belonging to a person under 21 has been collected through the Platform, jlif will immediately suspend the associated account, delete the personal data as soon as practicable, and take any additional steps required by applicable law.

If you are a parent or guardian and believe your child has provided personal data to jlif, please contact jlif support immediately with the relevant account details so we can investigate and take appropriate action.

jlif's primary operations are based in the Philippines and personal data is processed primarily within the Philippines. However, some of jlif's third-party service providers — including certain game software providers and technical infrastructure partners — may process personal data outside the Philippines.

Where personal data is transferred outside the Philippines, jlif ensures that appropriate safeguards are in place to protect your data in accordance with the standards required by the Philippine Data Privacy Act and the National Privacy Commission. These safeguards may include:

• Binding contractual clauses requiring the recipient to protect personal data to standards equivalent to those required under Philippine law;
• Processing in a country that the NPC has recognised as providing an adequate level of data protection;
• Other transfer mechanisms approved under the Philippine Data Privacy Act.

You may request information about the specific safeguards in place for any cross-border transfer affecting your personal data by contacting jlif's Data Protection Officer.

jlif may update this Privacy Policy from time to time to reflect changes in our data practices, Philippine privacy law, PAGCOR requirements, or the services we offer. When material changes are made, jlif will provide notice to registered players through one or more of the following channels:

• Email notification to your registered jlif account email address;
• A notice prominently displayed on the jlif platform upon your next login;
• An announcement posted on jlif.cam.

The updated Policy will take effect on the date indicated in the notice. For material changes that significantly affect your rights, jlif will provide at least 14 days' advance notice before the changes take effect, except where immediate changes are required by law.

Your continued use of the jlif Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must discontinue use of the Platform and may request account closure.

jlif has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable Philippine privacy law. If you have any questions, concerns, or requests relating to this Privacy Policy or jlif's handling of your personal data, please contact us:

• Live Chat: Available 24 hours a day, 7 days a week through the jlif Platform — the fastest channel for general enquiries.
• Email (Data Privacy): [email protected] — please include "Privacy Request" in the subject line for data rights enquiries. Responses are provided within 30 days.
• Languages: Our support team and DPO can assist in English and Filipino.

For formal complaints regarding jlif's data handling that remain unresolved after contacting our DPO, you have the right to submit a complaint to the National Privacy Commission of the Philippines through the NPC's official complaint process.